Operations audit
Doors, staff, software, and books reviewed end to end. You get a written findings report with fixes ranked by dollar impact and effort, not a deck.
The work
Every engagement starts with the whole picture, then goes deep where the dollars are. Most owners find the problem isn't the market. It's a process nobody wrote down.
Doors, staff, software, and books reviewed end to end. You get a written findings report with fixes ranked by dollar impact and effort, not a deck.
Platform selection, data migration, and real configuration: chart of accounts, unit and lease setup, work-order routing, owner portals, and the integrations hanging off them.
Who owns what, at what door count, and what happens when they're out. Written procedures for leasing, make-ready, work orders, renewals, and collections.
Scopes, pricing benchmarks, and response-time standards, plus a deep enough vendor roster that one resignation doesn't stall forty work orders.
A monthly package owners actually read: trailing-twelve NOI, delinquency aging, turn time, capital spend, and variance against budget, in the same format every month.
Rental licensing and inspection requirements across Denver-metro jurisdictions, habitability and notice procedures, fair housing practice, lease and insurance review.
Scorecard
We establish a baseline in week one and report against it at every checkpoint. If a recommendation can't be traced to one of these, it doesn't make the report.
Days
Move-out to rent-ready, and rent-ready to leased, tracked separately.
Percent
Aged receivables as a share of scheduled rent, by property and by manager.
Hours
Submitted to closed, split by emergency, routine, and preventive.
Percent
Collected rent against gross potential, not the leased-unit count.
Dollars / door
Maintenance, turns, and admin per door per month, net of capital.
Percent
Doors kept year over year. The number that tells you if reporting is working.
Approach
Timelines below fit a typical portfolio of 30 to 300 doors. Larger or multi-entity operations get a scoped variant before anything is signed.
Data pull from your platform, a walk of representative properties, interviews with everyone who touches a door, and a review of leases, files, and the last twelve months of statements. We establish the baseline scorecard here.
A written report: what's working, what's leaking, and a ranked fix list with estimated dollar impact, effort, and owner against each item. You can stop here and run it yourself. Plenty of clients do.
We implement what you approve: SOPs written and adopted, chart of accounts rebuilt, software configured or migrated, reporting templates stood up, staff trained on the new process rather than handed a binder.
Three reviews against the baseline scorecard after handoff. Procedures belong to your team, documented in your systems. No retainer required to keep them running.
Who we serve
Small enough that the founder still knows every unit; large enough that memory has stopped being a system.
Five to a few hundred doors, self-managed, usually past the point where spreadsheets and a phone can carry it.
Management companies growing faster than their staffing model, or preparing books and process for a sale.
Partnerships and small funds that need reporting an LP will accept and a manager they can actually hold accountable.
Estates and family holdings where the person who knew how everything worked is no longer the one running it.
About
Piedra Morada Holdings Inc. is a Colorado corporation formed in 2023 and headquartered in Arvada, working with rental owners and management companies across the Denver metro and the Front Range.
We are consultants, not managers. We don't hold your keys, collect your rent, or take a cut of a leasing commission or a vendor invoice, which means the recommendation you get is the one we'd give if we had nothing to sell you afterward. Engagements are scoped and priced up front.
The work is unglamorous on purpose. Most operations don't need a new strategy. They need the turn process written down, the chart of accounts cleaned up, the licensing calendar on someone's desk, and a report the owner can read without a phone call.
Contact
Tell us the door count, the software you're on, and what's been bothering you. We'll come back with whether an operations review is worth your money, and say so plainly if it isn't.